Benefits of Self-Service Kiosks

7 Incredible Benefits of Self-Service Kiosks

Discover the transformative benefits of self-service kiosks for your business.

Self-service kiosks are all the rage at the moment. It’s increasingly difficult to find retail shops, restaurants and public spaces that don’t utilise self-service kiosk technology in some form. There are so many benefits of self-service kiosks that one list couldn’t possibly list every single one in this post, but we thought it would be useful to create a resource running through some of the most important advantages of using self-service technology.

So, let’s explore some of the many advantages of self-service kiosks and discover how this incredible technology can take your organisation to the next level.

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Increase Customer Engagement with Digital Signage

How to Increase Customer Engagement with Digital Signage

How to increase customer engagement with digital signage technology throughout your business.

Digital signage is everywhere you go these days. In any given high street in a major city, you’re going to come across free-standing digital signage displays in the street as well as shop windows adorned with vivid, colourful adverts displayed on digital signage displays. Walking into many of those shops you’ll see even more digital signage technology adorning the walls, showcasing products, offers and services to customers. Some retail shops and restaurants are also making their signage interactive in a push to increase customer engagement with digital signage technology.

It’s becoming clear that digital signage is becoming essential to keeping customers engaged and loyal to your business. So, we’ve put together this guide on why digital signage is essential to the customer service experience and how to increase customer engagement with digital signage.

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Self-Service Paradigm of Retail Service

Exploring the New Self-Service Paradigm of Retail Service

Arguably, great customer service has always had more than one consumer dimension but today’s multi-channel shopping experiences tend to exaggerate, reinforce and amplify different customer perspectives. Some shoppers still want an assistant on hand to guide and advise them, but others place far more value on a streamlined service which gets the job done in minimal time. Where convenience and efficiency are the priorities, the opportunity provided by the new self-service paradigm of retail service is one solution which should not be overlooked.

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Emerging museum tech trends

The Most Exciting Emerging Museum Tech Trends

The most noteworthy and exciting emerging museum tech trends right now.

Over the course of the past decade, the adoption of technology in the museums and culture space has become increasingly rapid. In fact, it’s becoming more and more uncommon to visit a museum that hasn’t adopted technology in a big way.

So, let’s explore some of the most exciting emerging museum tech trends that could shape the future of the museums and culture sector in the not-so-distant future.

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Retail Signage Design

Retail Experience Design: How to Get it Right

How to get your retail experience design right the first time.

It’s becoming increasingly common for retailers to not only want to create a great purchasing experience for their customers, but to also want to entertain them in a way that retail spaces previously weren’t able to. The emergence of experiential technology has expedited this desire, but there’s a balance that many retailers are finding it hard to strike: how to ensure these new experiences are actually effective at engaging customers and creating a more enjoyable retail experience.

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wayfinding design principles

Digital Wayfinding Solutions: The Future of Surface Navigation, Today

Why digital wayfinding solutions have become essential to the everyday lives of so many people.

If you are a frequent flyer, you have experienced delays and flight cancellations numerous times. Once faced with a disruption, you have certainly wished you could take an active role in planning your new itinerary, ideally without having to stand in a long line of disgruntled passengers. In August 2018, Lufthansa announced plans to let you to just that, lending passengers unprecedented freedom to self-manage their disrupted air travel. This is just one example of many digital wayfinding solutions that are taking the world of customised personal mobility by storm. As attractive as flight self-management sounds, however, the technology’s ground applications are much more exciting and far-reaching.

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types of technology used in restaurants

The Most Trending Types of Technology Used in Restaurants 2018

Your one-stop guide to the types of technology used in restaurants. The fast food and restaurant industry has undergone a fairly seismic shift in recent years. Many restaurants are embracing new and innovative technology to improve customer experience, gain and retain customers and market their products more effectively. The problem that many restaurant owners come up against though, is that there are so many options out there that it can be difficult to pick the technology that’s going to take their business forward.

Thankfully, we’re here to help. Take a look at LamasaTech’s definitive guide to the types of technology used in restaurants to find out which solutions are right for you.

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Experiential Marketing Examples

The Most Brilliant Experiential Marketing Examples of 2018

As we move further into the digital era, it becomes clear that interaction-driven experiences are here to stay. In the 21st century, hyper-personalisation and interaction have transformed the way we think about and choose products and services. Modern consumers don’t just want to buy things, they also want authentic experiences that capture their interest, add value, and speak to them at personal level. In this post we take a look at some of the best experiential marketing examples, and at what you can learn from them.

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4 Innovative Smart City Solutions

4 Innovative Smart City Solutions That are Leading the Way

Discover the most exciting and innovative smart city solutions that are on the cutting edge.

Humans are, worldwide, becoming more city-based. According to the UN, 54% of the world’s population live in cities as of 2014. That’s expected to rise to 66% by 2050. Cities are going to have to undergo huge changes in order keep up. They’re going to have to get smarter.

Thankfully there some incredibly innovative smart city solutions to help us with that, and this blog will take you through some that we think are particularly remarkable.

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