Technology is moving at a faster pace than many of us can keep up with and now pressure to adapt to the latest technology has reached the hospitality sector where the Internet of Things in restaurants (IoT) is having many positive effects on customers and restaurants alike.But what exactly is an IoT system in a restaurant context?
In a commercial kitchen scenario, an IoT system involves sensors attached to freezers, ovens, cooker tops and other kitchen appliances that allow them to harvest an enormous amount of data. A cloud-based platform is needed to access and interpret the data and a smartphone app to notify designated personnel via emails or messages of specified alerts. IoT in the restaurant floor itself might involve a digital menu and ways of identifying customers as soon as they walk through the door.
Here are some ways the Internet of Things in restaurants is helping to revolutionise the way they operate: