Royal Commission: Improving Staff Efficiency with Self-Service Kiosks

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Client

LamasaTech was approached to deliver a number of bespoke kiosks that would allow staff to perform HR tasks, in order to improve efficiency. One of the main features required was the ability to house an A3 high-quality colour printer.

Royal commission self service kiosk
Solutions icon

Solution

LamasaTech produced several self-service kiosks that included keyboards, touchpads and the A3 printer as required. Each kiosk housed a double tray printer with both letter-headed paper and plain paper. This feature was added so that staff were able to obtain any documentation necessary at the click of a button.

LamasaTech ensured the A3 colour printers specifically worked with the kiosk to guarantee the client’s requests were met. Each kiosk was fully customised and branded with the company logos to suit the needs of our client.

As well as this the self-service kiosks were anti-vandal and fully secure.

These kiosks were also equipped with a control management system. This system controls the kiosk’s heartbeat and the kiosk’s outer shell ensuring that the application can easily restart in the unlikely event of a crash. If a failure occurs the kiosk restarts, reports errors to the admin and reports on the hardware status in real time. This allows peace of mind when deploying and updating large-scale rollouts.

  • Full self-service kiosks
  • Keyboard and touch pads
  • Fully customised as per client requirements
  • Secure and accessible kiosks available 24 hours a day
  • Anti-vandal kiosks to ensure longevity
Results icon

Results

LamasaTech received extremely positive feedback regarding the self-service kiosks supplied. The kiosks improved efficiency and allowed staff to independently access documentation whenever it was needed and without aid.


Tags

Interactive Kiosk, Printer, self-service kiosk


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