Airport in Saudi Arabia: Multi Touch Standing Kiosks with Wayfinding
CASE STUDY: Airport in Saudi Arabia
Multi Touch Wayfinding Kiosks Transforms User Navigation and Experience
This leading airport in Saudi Arabia were looking for a solution that would allow visitors to easily find their way around the airport by utilising a digital wayfinding system. One of the main requirements for this project was the ability to edit the map and content on the kiosk and keep all information up to date.
LamasaTech designed, developed and delivered the full wayfinding system and supplied and installed the multi touch kiosks. The system was equipped with a complete content management system allowing the airport staff to edit the map and information from their PC. This ensured that all information was accurate at all times giving the customer the best possible service. Staff were also able to control updates to the system and ensure these were set for their least busy times as not to disrupt the flow. The system also showed advertising and promotional messaging when the map was not in use, making the most of the kiosk as a whole.